Andreas Kalex

Ein Utility ist ein preiswertes Programm, das ein Problem löst, das ein teures Programm erzeugt hat.

https://vutuv.de/andreas_kalex

Hamburg, Germany

Date of birth: 09.10.1959 · Gender: Male

Professional Experience

IT Support und Anwendungsbetreuung, Gemeinde Rellingen3/2018 - 4/2026

IServ Administration an 3 Grundschulen
1st und 2nd Level Support, Netzwerk, Windows, IServ, PCs, Drucker

NeuOrientierungsPhase, BA5/2017 - 2/2018
Administration & Support Analyst, riess-ambiente.de GmbH1/2016 - 4/2017

SPOC (single point of contact 1ts/2nd support), analysis, documentation

MS Dynamics NAV Trainee, Connextis GmbH IT-Services & Implementation5/2015 - 12/2015
Support Analyst, Connextis GmbH1/2013 - 4/2015

SPOC (single point of contact 1ts/2nd support), analysis, documentation

Support CallCenter Software, authensis AG2000 - 5/2012

2nd Level Support, Documentation with OfficeHelp, …

Support CallCenter Software, Softek12/1995 - 2/2000

1st/2nd Level Support,

Customer Care, GfM Polytechnic4/1991 - 12/1993

Customer service, building customer database (minimal CRM)

Freelance / Self-employed

DOSB-Übungsleiter B Reha-Sport, Sportvereine2018 - Present

DOSB-Übungsleiter B Reha-Sport

bei unterschiedlichen Vereinen

Education

Master of Arts (MA), Universität Hamburg / University of Hamburg1982 - 1990

Tags

Dokumentationserfahrung · IT Client Support · User Help Desk · Active directory (basics) · CallCenter · Exchange (basics) · IServ · Kundendienst · MS Dynamics Nav (basics) · Rehasport · support · Support CallCenter Software

Languages

German (Native speaker) · English (B2 (Upper intermediate))

Profiles