{
  "$schema": "https://raw.githubusercontent.com/jsonresume/resume-schema/v1.0.0/schema.json",
  "basics": {
    "label": "Ein Utility ist ein preiswertes Programm, das ein Problem löst, das ein teures Programm erzeugt hat. ",
    "location": {
      "address": "Hamburg, Germany"
    },
    "name": "Andreas  Kalex ",
    "profiles": [
      {
        "network": "XING",
        "url": "https://www.xing.com/profile/Andreas_Kalex",
        "username": "Andreas_Kalex"
      },
      {
        "network": "LinkedIn",
        "url": "https://www.linkedin.com/in/andreaskalex",
        "username": "andreaskalex"
      }
    ],
    "url": "https://vutuv.de/andreas_kalex"
  },
  "education": [
    {
      "endDate": "1990",
      "institution": "Universität Hamburg / University of Hamburg",
      "startDate": "1982",
      "studyType": "Master of Arts (MA)"
    }
  ],
  "languages": [
    {
      "fluency": "Native speaker",
      "language": "German"
    },
    {
      "fluency": "B2 (Upper intermediate)",
      "language": "English"
    }
  ],
  "skills": [
    {
      "name": "Dokumentationserfahrung"
    },
    {
      "name": "IT Client Support"
    },
    {
      "name": "User Help Desk"
    },
    {
      "name": "Active directory (basics)"
    },
    {
      "name": "CallCenter"
    },
    {
      "name": "Exchange (basics)"
    },
    {
      "name": "IServ"
    },
    {
      "name": "Kundendienst"
    },
    {
      "name": "MS Dynamics Nav (basics)"
    },
    {
      "name": "Rehasport"
    },
    {
      "name": "support"
    },
    {
      "name": "Support CallCenter Software"
    }
  ],
  "work": [
    {
      "endDate": "2026-04",
      "name": "Gemeinde Rellingen",
      "position": "IT Support und Anwendungsbetreuung",
      "startDate": "2018-03",
      "summary": "IServ Administration an 3 Grundschulen\r\n1st und 2nd Level Support, Netzwerk, Windows, IServ, PCs, Drucker"
    },
    {
      "endDate": "2018-02",
      "name": "BA",
      "position": "NeuOrientierungsPhase",
      "startDate": "2017-05"
    },
    {
      "endDate": "2017-04",
      "name": "riess-ambiente.de GmbH",
      "position": "Administration & Support Analyst",
      "startDate": "2016-01",
      "summary": "SPOC (single point of contact 1ts/2nd support), analysis, documentation"
    },
    {
      "endDate": "2015-12",
      "name": "Connextis GmbH IT-Services & Implementation",
      "position": "MS Dynamics NAV Trainee",
      "startDate": "2015-05"
    },
    {
      "endDate": "2015-04",
      "name": "Connextis GmbH",
      "position": "Support Analyst",
      "startDate": "2013-01",
      "summary": "SPOC (single point of contact 1ts/2nd support), analysis, documentation"
    },
    {
      "endDate": "2012-05",
      "name": "authensis AG",
      "position": "Support CallCenter Software",
      "startDate": "2000",
      "summary": "2nd Level Support, Documentation with OfficeHelp, ..."
    },
    {
      "endDate": "2000-02",
      "name": "Softek",
      "position": "Support CallCenter Software",
      "startDate": "1995-12",
      "summary": "1st/2nd Level Support,"
    },
    {
      "endDate": "1993-12",
      "name": "GfM Polytechnic",
      "position": "Customer Care",
      "startDate": "1991-04",
      "summary": "Customer service, building customer database (minimal CRM)"
    },
    {
      "name": "Sportvereine",
      "position": "DOSB-Übungsleiter B Reha-Sport",
      "startDate": "2018",
      "summary": "DOSB-Übungsleiter B Reha-Sport \r\n\r\nbei unterschiedlichen Vereinen"
    }
  ]
}