% CV: Andreas  Kalex 
\documentclass[11pt,a4paper]{article}
\usepackage[T1]{fontenc}
\usepackage[utf8]{inputenc}
\usepackage[margin=25mm]{geometry}
\usepackage{hyperref}
\pagestyle{empty}
\setlength{\parindent}{0pt}
\begin{document}

{\LARGE\bfseries Andreas  Kalex }

\medskip

Ein Utility ist ein preiswertes Programm, das ein Problem löst, das ein teures Programm erzeugt hat. 


\medskip

\url{https://vutuv.de/andreas_kalex}

Hamburg, Germany

Date of birth: 09.10.1959 \textbar{} Gender: Male

\section*{Professional Experience}
\textbf{IT Support und Anwendungsbetreuung, Gemeinde Rellingen} \hfill 3/2018 -- 4/2026

IServ Administration an 3 Grundschulen \\
1st und 2nd Level Support, Netzwerk, Windows, IServ, PCs, Drucker

\medskip

\textbf{NeuOrientierungsPhase, BA} \hfill 5/2017 -- 2/2018

\medskip

\textbf{Administration \& Support Analyst, riess-ambiente.de GmbH} \hfill 1/2016 -- 4/2017

SPOC (single point of contact 1ts/2nd support), analysis, documentation

\medskip

\textbf{MS Dynamics NAV Trainee, Connextis GmbH IT-Services \& Implementation} \hfill 5/2015 -- 12/2015

\medskip

\textbf{Support Analyst, Connextis GmbH} \hfill 1/2013 -- 4/2015

SPOC (single point of contact 1ts/2nd support), analysis, documentation

\medskip

\textbf{Support CallCenter Software, authensis AG} \hfill 2000 -- 5/2012

2nd Level Support, Documentation with OfficeHelp, ...

\medskip

\textbf{Support CallCenter Software, Softek} \hfill 12/1995 -- 2/2000

1st/2nd Level Support,

\medskip

\textbf{Customer Care, GfM Polytechnic} \hfill 4/1991 -- 12/1993

Customer service, building customer database (minimal CRM)


\section*{Freelance / Self-employed}
\textbf{DOSB-Übungsleiter B Reha-Sport, Sportvereine} \hfill 2018 -- Present

DOSB-Übungsleiter B Reha-Sport

bei unterschiedlichen Vereinen


\section*{Education}
\textbf{Master of Arts (MA), Universität Hamburg / University of Hamburg} \hfill 1982 -- 1990


\section*{Tags}
Dokumentationserfahrung \textbullet{} IT Client Support \textbullet{} User Help Desk \textbullet{} Active directory (basics) \textbullet{} CallCenter \textbullet{} Exchange (basics) \textbullet{} IServ \textbullet{} Kundendienst \textbullet{} MS Dynamics Nav (basics) \textbullet{} Rehasport \textbullet{} support \textbullet{} Support CallCenter Software


\section*{Languages}
German (Native speaker) \textbullet{} English (B2 (Upper intermediate))


\section*{Profiles}
XING: \url{https://www.xing.com/profile/Andreas_Kalex}

LinkedIn: \url{https://www.linkedin.com/in/andreaskalex}

\end{document}
