---
title: "Boris Schapira · 2026-10-16"
description: "An interrupted session doesn’t mean a lost customer.\\"
url: https://vutuv.de/boris_schapira/posts/01a143c5-35ed-72f9-bf08-53a6679255af
type: post
schema_version: 3
generated_at: 2026-10-18T18:13:14Z
---

# Post by [Boris Schapira](https://vutuv.de/boris_schapira) · 2026-10-16

An interrupted session doesn’t mean a lost customer.\
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A user hits friction, leaves your site… and completes their purchase two days later on your app. If you decouple session analysis from the overall user lifecycle, youre only estimating impact, not measuring reality.\
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That alone is huge—and it’s what I love being able to do in Contentsquare Experience Analytics—but I wanted more. More data, more tools to analyze it.\
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Connecting billions of omnichannel touchpoints with your enterprise tools requires three things:\
\- A robust infrastructure built on proven experience and deep expertise\
\- The ability to turn this massive volume of data into concrete decisions\
\- A clear understanding of user needs, especially when bringing insights across the last mile: directly into everyday business tools\
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That is exactly the mission of the new Contentsquare Experience Platform. We are breaking down the silos between session analysis, user lifecycle tracking, and data fragmentation once and for all:\
→ A unified view bridging in-session behaviors with the global, cross-device user journey in just a few clicks.\
→ Purpose-built features to guide discovery, diagnosis, friction detection, alerting, and the automation of repetitive analysis tasks.\
→ A seamless integration designed to fit naturally into your day-to-day workflows and existing tools.\
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For our early beta customers: hours saved every day to focus on decision-making and action. Time back for what truly counts.\
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Incredibly proud of the work done by our Product teams (honestly, these folks are remarkably talented). Long live ExperiencePlatform!

**[https://contentsquare.com/](https://www.linkedin.com/safety/go/?url=https%3A%2F%2Fcontentsquare%2Ecom%2F&urlhash=E6Eq&mt=XXrDqCR6W3ccXtXLE4MxEzd3eDFItoYFjjhI--I0zvGvrK8l0W1BSFjbtoSz2edh7xuvlSxZsG5qqJ1RKGiD_k-Pd3pqyYosnEVp4WYHeuHeswhIw2hgJ4w&isSdui=true)**\
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**[#Contentsquare](https://www.linkedin.com/search/results/all/?keywords=%23contentsquare&origin=HASH_TAG_FROM_FEED)** **[#DigitalExperience](https://www.linkedin.com/search/results/all/?keywords=%23digitalexperience&origin=HASH_TAG_FROM_FEED)** **[#CustomerExperience](https://www.linkedin.com/search/results/all/?keywords=%23customerexperience&origin=HASH_TAG_FROM_FEED)** **[#AIAgents](https://www.linkedin.com/search/results/all/?keywords=%23aiagents&origin=HASH_TAG_FROM_FEED)**

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