Heiko Rose

+49 160 820 1278 · https://vutuv.de/heiko_rose

Professional Experience

Field Sales System support / Commercial Discipline, The Dow Chemical Company9/2007 - Present

+ Supporting Account Manager / VO User in all technical issues (Hardware / Software / VO Printer / Connercivity) + First Level Support for Enterprise Smartphones (iPhone / Samsung Galaxy S4 and higher / Blackberry) + Developing and holding IT Trainings (R

Technical Customer Support / Database Manager / Java Programmer, Medical Columbus AG8/2002 - 8/2007

+ Customer integration at the e-commerce platform of Medical Columbus + Responsible for data transfer and communication + Database backup and data extract for reporting + Virtualisation of communication server

Tags

itil 2011 foundation certified · mobile device management knowhow (mob... · ms dynamics crm 2015 frontend support · ms expression web · oracle eloqua marketing cloud · project management assistance experience · sap bi / bw · schulungs-knowhow · smartphone support (ios / android) · windows 7 / 8.1 support