Heiko Rose

+49 160 820 1278 | https://vutuv.de/heiko_rose

Professional Experience

Field Sales System support / Commercial Discipline, The Dow Chemical Company

9/2007 - Present

+ Supporting Account Manager / VO User in all technical issues (Hardware / Software / VO Printer / Connercivity) + First Level Support for Enterprise Smartphones (iPhone / Samsung Galaxy S4 and higher / Blackberry) + Developing and holding IT Trainings (R

Technical Customer Support / Database Manager / Java Programmer, Medical Columbus AG

8/2002 - 8/2007

+ Customer integration at the e-commerce platform of Medical Columbus + Responsible for data transfer and communication + Database backup and data extract for reporting + Virtualisation of communication server

Tags

itil 2011 foundation certified | mobile device management knowhow (mob... | ms dynamics crm 2015 frontend support | ms expression web | oracle eloqua marketing cloud | project management assistance experience | sap bi / bw | schulungs-knowhow | smartphone support (ios / android) | windows 7 / 8.1 support