% CV: Heiko  Rose
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{\LARGE\bfseries Heiko  Rose}


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+49 160 8201278 \textbar{} \url{https://vutuv.de/heiko_rose}

Date of birth: 12.08.1971

\section*{Professional Experience}
\textbf{Field Sales System support / Commercial Discipline, The Dow Chemical Company} \hfill 9/2007 -- Present

\begin{itemize}
\item Supporting Account Manager / VO User in all technical issues (Hardware / Software / VO Printer / Connercivity) +    First Level Support for Enterprise Smartphones (iPhone / Samsung Galaxy S4 and higher / Blackberry) +   Developing and holding IT Trainings (R
\end{itemize}

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\textbf{Technical Customer Support / Database Manager / Java Programmer, Medical Columbus AG} \hfill 8/2002 -- 8/2007

\begin{itemize}
\item Customer integration at the e-commerce platform of Medical Columbus +   Responsible for data transfer and communication +   Database backup and data extract for reporting +    Virtualisation of communication server
\end{itemize}


\section*{Tags}
itil 2011 foundation certified \textbullet{} ms expression web \textbullet{} oracle eloqua marketing cloud \textbullet{} sap bi / bw \textbullet{} schulungs-knowhow \textbullet{} smartphone support (ios / android) \textbullet{} windows 7 / 8.1 support





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