Kai v. Wulffen
profile
ITIL® Expert in ITSM - Freelancer - technischer Informatiker @ Ingenieurbüro Kai v. Wulffen
Kai v. Wulffen
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change management
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incident management
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process design
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itil service management
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problem management
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process implementation
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process improvement
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Kai
v. Wulffen
kai.v.wulffen
1971-08-28
male
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015e484b-c5d8-7da2-9a1c-b03bfe8e8504
2016-12
Businessimpactanalyse von Changes an der IT-Infrastruktur, Weiterentwicklung der Prozesse im Changemanagement, Erarbeiten von Optimierungsvorschlägen für IT-Dienstleister
Prozess Manager - Change Management
Amprion GmbH
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01589567-3da8-7812-a435-2635ad53b340
2004-01
ITIL® Expert in ITSM - Freelancer - technischer Informatiker
Ingenieurbüro Kai v. Wulffen
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01589568-7a10-71a9-9792-088a16153b5b
2016-03
Analysis of existing Core Processes (Service Request, Incident, Problem, Change); Review of Processdocumentation of Service Providers; Optimization of process handling (intern & cloud)
Prozess Analyst ITIL
2016-10
SAP SE - Global Network Services
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0158956a-1820-75d3-bf1d-cc7ca6533a62
2015-01
Prozess operations, Process improvement, Control of 3rd Party Suppliers, ensure compliance of agreed process SLAs, KPI-Reporting, Documentation
Process Manager - Incident Management
2015-12
Wincor Nixdorf Global IT Operations GmbH
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0158956b-b630-7d43-b5ad-2ef17b15c05f
2014-11
Responsible for fullfilling defined process goals; Responsible for status of the changes; Optimisation of efficencie; Reporting; Autorisation and priorisation of RfCs in cooperation with service partners; Deployment approval of RfCs; Host of Management R
Integrator Changemanagement CarNet
2014-12
Volkswagen AG
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0158956d-1d90-79b2-89dc-1ce7e227ba56
2013-05
Prozess operations; Process improvement; Control of 3rd Party Suppliers; ensure compliance of agreed process SLAs; KPI-Reporting; Documentation
Process Manager - Incident Management
2014-07
Wincor Nixdorf Global IT Operations GmbH
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0158956e-ee68-71cd-9954-4f23e26aff29
2012-10
Prozess operations; Process improvement; Coordination of 3rd Party Suppliers; ensure compliance of agreed process SLAs; Reporting; Documentation
IT Service Management - interim Change Manager - interim Problem Manager
2013-02
Bank of Scotland
2026-06-18T16:12:50Z
2
ITIL® Expert in ITSM - Freelancer - technischer Informatiker @ Ingenieurbüro Kai v. Wulffen
0
0
2
0
2016-11-24
ITIL® Expert in ITSM - Freelancer - technischer Informatiker
https://vutuv.de/avatars/01589562-24f8-7fc6-bb54-fb7a41f39796/avatar_medium.avif?v=16131262
ITIL® Expert in ITSM - Freelancer - technischer Informatiker
Ingenieurbüro Kai v. Wulffen