Matthew Boyd
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Technical Support Agent @ Gatestone

Member since: 2019-03-31
Gender: Male

EXPERIENCE
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* Technical Support Agent @ Gatestone (2018-10 – 2019-01): esponsible for
  troubleshooting issues with Customer's internet and cable, 	answering customer
  questions regarding service and equipment and booking service calls 	to
  resolve issues when needed.
* National Channel Support Agent @ Nordia (2018-01 – 2018-08): I assisted retail
  stores who were having issues with activations of mobile phones 	as well as
  billing issues. Also assisted customers who had billing inquiries.
* Computer Technician @ United Computer Superstores (2016-09 – 2017-12):
  esponsible for assembling customer computers, diagnosing and repairing
  	customer computer issues, setting up routers, installing software and
  hardware
* Service Technician @ Canada Computers (2011-11 – 2015-07): Responsible for
  handling all store returns, assembling customer computers, 	diagnosing and
  repairing customer computer issues, setting up routers, installing software
  	and hardware as well as handling all store and customer RMAs

CONTACT
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* Other: matthewcboyd@protonmail.com

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vutuv agent document · type: profile · schema_version: 2
generated_at: 2026-06-18T14:57:14Z
canonical: https://vutuv.de/matthew.boyd