Work Experiences

Professional Experience

2018 - 2026
8y
IT Support und Anwendungsbetreuung

Gemeinde Rellingen · 8 years

IServ Administration an 3 Grundschulen
1st und 2nd Level Support, Netzwerk, Windows, IServ, PCs, Drucker

2017 - 2018
9m
2016 - 2017
1y
Administration & Support Analyst

riess-ambiente.de GmbH · 1 year

SPOC (single point of contact 1ts/2nd support), analysis, documentation

2015
7m
MS Dynamics NAV Trainee

Connextis GmbH IT-Services & Implementation · 7 months

2013 - 2015
2y
Support Analyst

Connextis GmbH · 2 years

SPOC (single point of contact 1ts/2nd support), analysis, documentation

2000 - 2012
12y
Support CallCenter Software

authensis AG · 12 years

2nd Level Support, Documentation with OfficeHelp, …

1995 - 2000
4y
Support CallCenter Software

Softek · 4 years

1st/2nd Level Support,

1991 - 1993
3y
Customer Care

GfM Polytechnic · 3 years

Customer service, building customer database (minimal CRM)

Freelance / Self-employed

2018 - Present
9y
DOSB-Übungsleiter B Reha-Sport

Sportvereine · 9 years

DOSB-Übungsleiter B Reha-Sport

bei unterschiedlichen Vereinen