Head of Digital Technology @ Black Swan Data

Owned technical implementation and delivery across multiple digital projects and teams using commercial awareness to drive revenue and growth. Led the development of a digital delivery strategy and worked with senior leaders in developing a digital-first repeatable approach for delivering departmental business objectives and client projects. Represented the business and brand with customers and third party agencies. Led onshore and offshore technical delivery teams with a diverse range of skills and experience levels, provided coaching, mentoring and support for multiple skill sets and programming languages. Communicated on various levels, tailoring style and detail for audiences. Development of supporting tools, technologies and processes.